Training - Conflict

This weekend I spent my time learning how to Conflict Coach. This ties in with Interpersonal Communication as well as an internship I am taking this year.

I would like to share my overall view of the training weekend. First of all, I think any workshop where skills are taught to help people succeed and be more efficient in their life are great. And this training was definitely that.

What I enjoyed the most was the interaction each person had with each other. We broke out into small groups and partners quite a few times. It gave us a chance to move and to truly be engaged. I think it's so easy for an audience member or student to become distracted (even if the information is important) if they are sitting in the same spot and are not actively involved. By practicing what we're learning in partners or small groups we HAD to be engaged! Using a break out tool like that is crucial to a workshop (I believe).

Another point I realized this weekend happened to involve the overall presentation of the presenter. The way the speaker presents the information is extremely important. If the trainer, instructor or professor doesn't believe in what they are teaching then the audience/students will not be as enticed to listen. If the trainer truly is passionate (or seems to be) about the subject matter typically the students will pay closer attention. Thus, the way the instructor conducts themselves during the presentation holds and essential key to learning, in my opinion.